Customer Health Dashboard

Account health scoring from adoption, login, and support-ticket signals · synthetic demo data

Risk Distribution

Health Score Distribution

Risk Matrix — Engagement Trend vs. Feature Adoption (bubble size = MRR)

Accounts

Account Risk Health Plan MRR CSM Last Login Adoption Tickets(90d)

Account Drill-Down

90-Day Rolling Active Users

Score Breakdown

Feature Adoption

Recent Support Tickets

DatePriorityCategoryCSAT
Health score = Engagement (40 pts) + Adoption (30 pts) + Support (30 pts), computed in SQL (sql/health_scoring.sql) over synthetic login, feature-usage, and support-ticket data. Companion Streamlit app: app.py.